Ryan Fransen-Pruden

Software Engineer
GitHub LinkedIn

Skills

Languages
C#.NETPythonC++JavaScriptSQLRHTML/CSSLaTeXNix
Protocols & APIs
RESTJSONSOAPXML
Tools
SQL ServerVisual StudioSeleniumDockerGitJiraBitBucketVimNixOSnginxSSHbashzsh
Linux
NixOSArchDebianSystem AdministrationNetworking

Experience

eMoney Advisor Radnor, PA (Remote)
QA Automation Engineer Jan 2025 - Present
  • Build and maintain automated test suites using Selenium and C#.
  • Improve test coverage and reduce regression cycle time.
  • Collaborate with dev and product teams to define acceptance criteria.
Technical Support Analyst Jun 2022 - Jan 2025
  • Used SQL queries to validate customer data and diagnose issues.
  • Reviewed code specifications to validate system design or escalate defects.
  • Liaised between Client Services and QA, Development, and Operations.
  • Served as primary point of contact for technical queries across departments.
Data Support Analyst Sep 2021 - Jun 2022
  • Provided Tier-2 support via chat, email, and phone.
  • Interpreted HTTP responses including JSON, XML, and HTML.
  • Collaborated with end-users and internal teams to resolve technical issues.
AI Data Labeler Jun 2021 - Aug 2021
  • Labeled training data for ML models in Amazon SageMaker.
  • Ensured data quality and improved model accuracy via performance metrics.
Menard Inc. Golden Valley, MN
Yard and Receiving Manager Oct 2013 - Feb 2021
  • Managed a team of 30+ in receiving operations; improved freight handling by 40%.
  • Supported the busiest Menards location in Minnesota.
  • Resolved vendor issues and ensured alignment with financial targets.

Education

B.S. Software Engineering
St. Cloud State University
May 2026
A.A.S. Database Administration
Minnesota Community & Technical College
May 2022
TestOut Network Pro Dec 2023
Google Data Analytics Professional Certificate Mar 2022