BS in Software Engineering

2023 - 2026

St. Cloud State University

In my Bachelor's degree in Software Engineering, I immersed myself in a blend of core and advanced subjects designed to develop well-rounded experience in creating, refining, and managing complex software systems. I gained proficiency in software design, object-oriented development, and engineering principles, with a strong focus on user-centric design and quality assurance. My education also explored into specialized areas like data mining, database design, and computer security, giving me a solid understanding of data management and system protection. Courses in computer networks, statistical methods, and operating systems further broadened my technical knowledge, equipping me with a versatile skill set that prepares me for various roles in the tech industry.

Relevant Coursework:

• Software Design
• Software Engineering and Human Computer Interaction
• Software Analysis
• Object-Oriented Software Development
• Computer Science
• Software Quality
• Software Construction
• Software Project Management
• Data Mining for Software Engineering
• Database Theory and Design
• Computer Networks
• Computer Security
• Statistical Methods for Engineering
• Operating Systems and Applications

AS in Database Administration

2020 - 2022

Minnesota State Community and Technical College (GPA 4.0)

Implemented security measures while performing database administration tasks, generated database-driven reports to support business intelligence, applied ethical and security practices in handling data, established interconnectivity of databases and web services, used testing and debugging methods, device backup and recovery measures in a database environment and learned the software development life cycle.

Relevant Coursework:

• Programming & Scripting (Python)
• Microcomputer Databases (Access)
• Cisco Networking
• Web Engineering (HTML5 / CSS)
• Database Report Generation (R and Statistics)
• Linux I & II
• SQL and Advanced SQL
• Database Administration
• Data Analytics
• Network Operating Systems (Microsoft Server)
• Enterprise Network Technologies (Google Cloud)
• Computer Science (C++)
• Statistics

Google Data Analytics

Those who earn the Google Data Analytics Certificate have completed eight courses, developed by Google, that include hands-on, practice-based assessments and are designed to prepare them for introductory-level roles in Data Analytics. They are competent in tools and platforms including spreadsheets, SQL, Tableau, and R. They know how to prepare, process, analyze, and share data for thoughtful action.

This credential has been successfully evaluated by the American Council on Education for college credit. It is recommended for a total of 12 college credits.

IBM Data Analytics Essentials

This badge earner has demonstrated a foundational knowledge of Data Analytics. The individual can explain what is Data Analytics, list the key tools and technologies within the data ecosystem, and has a conceptual understanding of the data analysis lifecycle. The badge earner is also able to describe the technical and soft skills required to become a successful data analyst.

Testout Network Pro

The TestOut Network Pro Certification exam tests your ability to perform real-world tasks using the Windows operating system and common networking hardware. The exam covers content that is taught in the TestOut for Network+ course.

Technical Support Analyst

June 2022 - Present

eMoney Advisor - Radnor, PA (Remote)

• Review coding specs as needed to ensure system is working by design or that an issue needs to be elevated
• Submit and follow up with bugs as necessary
• Act as liaison between Client Services and the technical support groups such as QA, Data Support, product development teams and operations to resolve issues in a timely manner
• Report on Status of Known Issues to appropriate management and team members to keep them up to date
• Be the main point of contact for all technical questions that arise from Client Services, Sales, Training, and Marketing
• Alert operations team of application issues

Data Support Analyst

Sept 2021 - July 2022

eMoney Advisor - Radnor, PA (Remote)

• Provide a second level of support for account aggregation
• Interface with end user clients to help troubleshoot and resolve technical issues, procedural issues, and ensure data transfer efficiencies
• Interpreted different HTTP responses (JSON, XML, HTML and others)
• Interface with internal support teams on escalated issues – both customer and operations based

AI Data Labeler

May 2021 - Sept 2021

eMoney Advisor - Radnor, PA (Remote)

• Label and classify data for feeding into machine learning system.
• Responsible for data quality and accuracy.
• Interpret performance metrics to improve data accuracy for the AI model.
• Reported findings to stakeholders and analyzed trends.

Yard and Receiving Manager

2013 - 2021

Menard Inc. Golden Valley, MN

• Managed and supervised a team of 30+ in inventory, receiving and lumberyard operations.
• Responsible for hiring and training new team members.
• Support department for the busiest location in Minnesota.
• Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
• Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
• Collaborated with the General Managers and operations team to build and update sales forecasts and plans.

Key Accomplishments:

• Inherited a team that was overspending on payroll by $80,000 YTD. Implemented new strategies in scheduling and efficiency to reduce payroll below allotted budget, resulting in a significant increase to the company bottom-line
• Restructured the department to allow for an increase of freight handling efficiency by 30%, improving efficiency and morale.